Five ways to improve your website’s bounce rate (and why you should) Search Engine Watch

Five ways to improve your website's bounce rate (and why you should)

Five ways to improve your website's bounce rate (and why you should)

Bounce rate is the percentage of site visitors that land on your website and leave before viewing a second page. You can easily determine your website’s bounce rate by setting up Google Analytics.

Now, if you’re thinking this isn’t such a big deal and that as long as they visit your website, irrespective of how long they spend on it or how many pages they view, they at least know your business exists, that’s not good enough. The longer visitors stay on your site, the more time you have to turn them into subscribers and customers. But how can you convince users to stick around longer and visit more pages?

Luckily, there are a number of easy and free ways to improve your website’s bounce rate and grow your business.

Here are five ways to improve your website’s bounce rate

1. Create content consistently

Creating content consistently is one of the best ways to keep users around longer and get them to view multiple pages. Useful, engaging content will drive traffic to your website. Once that traffic is there, they’ll stick around, keep reading, and eventually become a subscriber or customer if you have a wide array of informative blog posts for them to read. In fact, according to HubSpot, companies that published 16+ blog posts per month got about 4.5 times more leads than companies that published zero to four monthly posts.

So, create a content plan that’s consistent and offers something for everyone. Not everyone prefers written content, so include a mixture of formats such as written, video, infographics, audio recordings, and more.

Another important tip for your content: Practice effective internal linking. Relevant and useful internal links sprinkled throughout your content can guide users to more of your awesome content and keep them reading.

2. Add images and videos

Speaking of a mixture of formats, to improve your website’s bounce rate, be sure you add eye-catching images and videos to your website. Many users won’t spend a lot of time reading your website content, so you need to grab their attention with images and videos.

Add a large high-quality image or video to your homepage to grab the attention of viewers as soon as they see your site. Most websites do this while keeping everything else on the page simple, like the Panera website for example.

Example of images and video for website content

 

Image Source

If you don’t have the means to hire a photographer, you can find a ton of stunning, free stock images on a site like Unsplash.

3. Speed up your site

You may not have realized it before but your website speed is important for improving your website’s bounce rate. In fact, according to Google, 53 percent of mobile site visitors leave a page that takes longer than three seconds to load. And for every extra second that your page takes to load, the probability of users bouncing dramatically increases. So, don’t make your website visitors wait.

You can use a site like GTmetrix to test the speed of your site. Not only will it tell you what your site speed is, but it’ll also give you advice for improving it. If you’re running your website on WordPress, it would also be wise to download and install some free plugins like WP Smush and W3 Total Cache to help boost the speediness of your site.

4. A/B test

As you’re attempting to improve your website’s bounce rate, don’t leave it up to chance. You should be A/B testing everything in order to determine what’s working and what’s not. You might be surprised by the small things that can cause users to abandon your website. It might even be something as simple as the color of your call-to-action button.

So, perform A/B tests, or split tests, of every aspect of your website. Does your bounce rate improve with a popup on your homepage or does it get a bigger boost on another page? Does one font convert more visitors over another? Does showing or hiding a progress bar help or hurt your bounce rate? When we say A/B test everything, we mean everything.

5. Target abandoning visitors

Did you know that over 70% of people who leave your website will never return? If you don’t start to improve your bounce rate now, that’s a lot of potential leads and customers your business is missing out on. One effective way to stop those users in their tracks and get them to stay on your website longer, and eventually convert them into subscribers or customers is by utilizing exit-intent popups.

Example of utilizing exit-intent popups to improve site bounce rate

Image Source

Exit-intent popups are able to track when a user is about to leave your website and send them a targeted message at exactly the right time. Your popup can encourage website visitors to subscribe to your email list, download your lead magnet, or even offer a discount if they purchase. So, not only can exit-intent popups improve your bounce rate, but they can also boost your sales in an instant.

Got more points to share on improving bounce rates? Share them in the comments.

Syed Balkhi is an entrepreneur, marketer, and CEO of Awesome Motive. He’s also the founder of WPBeginner, OptinMonster, WPForms, and MonsterInsights. Syed can be found on Twitter 

Related reading

Eight tools you need for backlink generation
UX tips for SEO
Effortless 404 and site migration redirects with Fuzzy Lookup
How to pick the best website audit tool for your digital agency

Source link

Five ways SEOs can utilize data with insights, automation, and personalization Search Engine Watch

Five ways SEOs can utilize data with insights, automation, and personalization.

Five ways SEOs can utilize data with insights, automation, and personalization.

Constantly evolving search results driven by Google’s increasing implementation of AI are challenging SEOs to keep pace. Search is more dynamic, competitive, and faster than ever before.

Where SEOs used to focus almost exclusively on what Google and other search engines were looking for in their site structure, links, and content, digital marketing now revolves solidly around the needs and intent of consumers.

This past year was perhaps the most transformative in SEO, an industry expected to top $80 billion in spending by 2020. AI is creating entirely new engagement possibilities across multiple channels and devices. Consumers are choosing to find and interact with information by voice search, or even on connected IoT appliances, and other devices. Brands are being challenged to reimagine the entire customer journey and how they optimize content for search, as a result.

How do you even begin to prioritize when your to-do list and the data available to you are growing at such a rapid pace? The points shared below intend to help you with that.

From analysis to activation, data is key

SEO is becoming less a matter of simply optimizing for search. Today, SEO success hinges on our ability to seize every opportunity. Research from my company’s Future of Marketing and AI Study highlights current opportunities in five important areas.

1. Data cleanliness and structure

As the volume of data consumers are producing in their searches and interactions increases, it’s critically important that SEOs properly tag and structure the information we want search engines to match to those queries. Google offers rich snippets and cards that enable you to expand and enhance your search results, making them more visually appealing but also adding functionality and opportunities to engage.

Example of structured data on Google

Google has experimented with a wide variety of rich results, and you can expect them to continue evolving. Therefore, it’s best practice to properly mark up all content so that when a rich search feature becomes available, your content is in place to capitalize on the opportunity.

You can use the Google Developers “Understand how structured data works” guide to get started and test your structured data for syntax errors here.

2. Increasingly automated actionable insights

While Google is using AI to interpret queries and understand results, marketers are deploying AI to analyze data, recognize patterns and deliver insights as output at rates humans simply cannot achieve. AI is helping SEOs in interpreting market trends, analyzing site performance, gathering and understanding competitor performance, and more.

It’s not just that we’re able to get insights faster, though. The insights available to us now may have gone unnoticed, if not for the in-depth analysis we can accomplish with AI.

Machines are helping us analyze different types of media to understand the content and context of millions of images at a time and it goes beyond images and video. With Google Lens, for example, augmented reality will be used to glean query intent from objects rather than expressed words.

Opportunities for SEOs include:

  • Greater ability to define opportunity space more precisely in a competitive context. Understand underlying need in a customer journey
  • Deploying longer-tail content informed by advanced search insights
  • Better content mapping to specific expressions of consumer intent across the buying journey

3. Real-time response and interactions

In a recent “State of Chatbots” report, researchers asked consumers to identify problems with traditional online experiences by posing the question, “What frustrations have you experienced in the past month?”

Screenshot of users' feedback on website usage experiences

As you can see, at least seven of the top consumer frustrations listed above can be solved with properly programmed chatbots. It’s no wonder that they also found that 69% of consumers prefer chatbots for quick communication with brands.

Search query and online behavior data can make smart bots so compelling and efficient in delivering on consumer needs that in some cases, the visitor may not even realize it’s an automated tool they’re dealing with. It’s a win for the consumer, who probably isn’t there for a social visit anyway as well as for the brand that seeks to deliver an exceptional experience even while improving operational efficiency.

SEOs have an opportunity to:

  • Facilitate more productive online store consumer experiences with smart chatbots.
  • Redesign websites to support visual and voice search.
  • Deploy deep learning, where possible, to empower machines to make decisions, and respond in real-time.

4. Smart automation

SEOs have been pretty ingenious at automating repetitive, time-consuming tasks such as pulling rankings reports, backlink monitoring, and keyword research. In fact, a lot of quality digital marketing software was born out of SEOs automating their own client work.

Now, AI is enabling us to make automation smarter by moving beyond simple task completion to prioritization, decision-making, and executing new tasks based on those data-backed decisions.

Survey on content development using AI

Content marketing is one area where AI can have a massive impact, and marketers are on board. We found that just four percent of respondents felt they were unlikely to use AI/deep learning in their content strategy in 2018, and over 42% had already implemented it.

In content marketing, AI can help us quickly analyze consumer behavior and data, in order to:

  • Identify content opportunities
  • Build optimized content
  • Promote the right content to the most motivated audience segments and individuals

5. Personalizations that drive business results

Personalization was identified as the top trend in marketing at the time of our survey, followed closely by AI (which certainly drives more accurate personalizations). In fact, you could argue that the top four trends namely, personalization, AI, voice search, and mobile optimization are closely connected if not overlapping in places.

Across emails, landing pages, paid advertising campaigns, and more, search insights are being injected into and utilized across multiple channels. These intend to help us better connect content to consumer needs.

Each piece of content produced must be purposeful. It needs to be optimized for discovery, a process that begins in content planning as you identify where consumers are going to find and engage with each piece. Smart content is personalized in such a way that it meets a specific consumer’s need, but it must deliver on the monetary needs of the business, as well.

Check out these 5 steps for making your content smarter from a previous column for more.

How SEOs are uniquely positioned to drive smarter digital marketing forward

As the marketing professionals have one foot in analysis and the other solidly planted in creative, SEOs have a unique opportunity to lead smart utilization and activation of all manners of consumer data.

You understand the critical importance of clean data input (or intelligent systems that can clean and make sense of unstructured data) and differentiating between first and third-party data. You understand economies of scale in SEO and the value in building that scalability into systems from the ground up.

SEOs have long nurtured a deep understanding of how people search for and discover information, and how technology delivers. Make the most of your current opportunities by picking your low-hanging fruit opportunities for quick wins. Focus your efforts on putting the scalable, smart systems in place that will allow you to anticipate consumer needs, react quickly, report SEO appropriately, and convey business results to the stakeholders who will determine budgets in future.

Jim Yu is the founder and CEO of leading enterprise SEO and content performance platform BrightEdge. He can be found on Twitter .

You might like to read these next:

Related reading

How to speed up SEO analysis API advantages for SEO experts (with bonus)
Common technical SEO issues and fixes, for aggregators and finance brands
faceted navigation in ecommerce
marketing automation for SEOs, five time-saving strategies

Source link

Ways to Boost Your B2B Marketing Content Readership

How to Use Customer Testimonials in B2B Marketing

Forestville: March 7, 2019


A father bear, mother bear, and their baby bear arrived home yesterday afternoon to find that a young girl had broken into their home and was sleeping in the baby bear’s bed. Investigators said the girl, whose name they disclosed is Goldilocks, was last seen running from the site of the break-in after jumping out a bedroom window after having been awakened by the bears. Prior to falling asleep, Goldilocks ate all of the baby bear’s porridge and broke his chair, authorities alleged.

An elective course Allen took in college was an introduction to news journalism. Among the assignments in courses like this is to write a lead paragraph (the “lead” or “lede”) using a well-known children’s tale as the news item. Lead paragraphs are written to provide the reader a preview of the story to come, summarizing it with only basic facts—the “who, what, when, and where.” The objective of the lead is to prompt readers to continue on to get the details.

We led this article with that thought to make the point that if you want your business-to-business (B2B) marketing content to gain readership, the first thing you must do is think like a news journalist.


In this age of information overload, it’s critical to be able to quickly grab your reader’s attention with the key points you want them to take away. That way, even if they read only the first few lines of your marketing message, they’ll immediately grasp the most critical things you want to communicate. And, hopefully, if you’ve done a good job setting the stage, they’ll continue reading to pick up more of the specifics in your marketing content.

Content marketing is used by over 91% of B2B marketers; but only 37% of marketing organizations have a documented content marketing strategy and only 20% describe their approach to content marketing as “very successful,” according to a survey by MarketingProfs and Content Marketing Institute.

That’s because, as the survey noted, over 83% of those on the receiving end of online marketing messages reported being overwhelmed by both the amount and the length of communications. They want the content shorter, to the point, and prescriptive—as in “just give me a solution.”

Solution in mind, and aside from thinking like a news journalist as you take on marketing content initiatives, what are four other surefire ways to optimize your efforts?

Source link

4 simple ways small businesses can use data to build better customer relationships

4 simple ways small businesses can use data to build better customer relationships

In a world where customers are bombarded across every possible channel with brand messages, targeting is more important than ever before. Small businesses need to be able to make their campaigns feel relevant and personal in order to keep up, but the processes involved – collecting, organizing and interpreting customer data to make it actionable – are often intimidating to small businesses and solo entrepreneurs with limited time and resources.

Collecting, organizing and learning from your customer data is critical no matter how large your team is or what stage of growth you’re in. In fact, there’s no better time to consider your processes for data than when you’re just starting out. And getting started with basic strategies for building customer relationships doesn’t have to be difficult – there are some simple steps you can take to save yourself a lot of time as your business grows and scales.

From the moment you start your business and establish an online presence, you should be laying the groundwork for effective CRM strategies. This includes: establishing a single-source of truth for your customer data, being thoughtful and organized about how you collect information and setting up the right processes to interpret that data and put it to work for your marketing. Here are some actionable steps (with examples) to take now:

  • Collect: Make sure you’re set up to onboard people who want to be marketed to. Whether you’re interacting online or in person, you should be collecting as many insights as possible (for example, adding a pop-up form to your website to capture visitors, or asking people about their specific interests when they sign up for your email list in store) and consolidating them so you can use them to market.
  • Organize: Once you have this data, make sure you’re organizing it in a way that will give you a complete picture of your customer, and make it easy to access the insights that are most important for your business to know. Creating a system where you can easily sort your contacts based on shared traits – such as geography, purchase behaviors or engagement levels – will make it much easier to target the right people with the right message.
  • Find insights: Find patterns in data that can spark new ideas for your marketing. For example, the realization that your most actively engaged customers are in the Pacific Northwest could lead to a themed campaign targeting this audience, a plan for a pop-up shop in that location or even just help you plan your email sends based on that time zone.
  • Take action: Turn insights into action, and automate to save time. As you learn more about your audience and what works for engaging them, make sure you’re making these insights scalable by setting up automations to trigger personalized messages based on different demographic or behavioral data.

Doing this right won’t just result in more personalized marketing campaigns and stronger, more loyal customer relationships – it will also help you be smart about where you focus your budget and resources as you continue to grow.


Opinions expressed in this article are those of the guest author and not necessarily Marketing Land. Staff authors are listed here.


About The Author

As VP of Marketing, Darcy Kurtz leads Mailchimp’s product marketing team. Her team aligns product strategy with marketing execution to make Mailchimp’s sophisticated marketing technology accessible for small businesses worldwide. Darcy joined Mailchimp with more than 25 years of experience leading global marketing at companies like Dell, Sage and Outsystems. She has a career-long passion for serving small businesses.

Source link